How long does it take to receive my reward?
Updated
Once you submit your reward request, you can expect to receive your payout within 2 business days. This means weekends and public holidays are not counted toward the 2-day period.
Please note: your first payout includes an identity verification (KYC) step. The 2 business day processing window begins once your verification is complete, so we recommend completing KYC promptly when prompted.
Examples
- If you submit your payout request on Monday, you can expect to receive it by Wednesday.
- If you submit it on Friday, your payout will be processed by Tuesday, since Saturday and Sunday are not business days.
We stand by our commitment to timely payouts. If we fail to process your reward within this timeframe, we will add a $1,000 bonus to your payout as compensation. However, this bonus will not be applied if the delay is caused by:
- Pending KYC verification or incomplete identity confirmation.
- Requests for additional data clarification from our team.
We recommend ensuring that all necessary information is up to date to avoid any processing delays.
For the full process, including methods, limits and verification, see How payouts work.