Payments and refunds

What Payment methods do you accept?

What payment methods do you accept?

You can pay for a GOAT Funded Trader challenge with a card, a digital wallet, or crypto. At checkout you'll see four options.

Credit / Debit card

Visa, Mastercard, American Express, Apple Pay, Google Pay. Card details are entered directly at checkout.

Crypto / Card / PayPal / Kora / AstroPay

A combined option covering Bitcoin, Ethereum, USDT, USDC, PayPal, Kora, Skrill and AstroPay. Choose this if you want PayPal, Skrill, Kora or AstroPay.

Credit / Debit card (alternative processor)

Visa, Mastercard, Apple Pay, Google Pay. Use this if your card was declined on the first card option.

Crypto

Bitcoin, Ethereum, USDT, USDC. Choose this if you want to pay in crypto only.

My payment was declined

Most declines are the card issuer, not us. Before contacting support:

1. Try the alternative card processor. Different provider, different decline rules.

2. Check your bank hasn't blocked it. Many banks decline first-time payments to trading and prop-firm merchants. A quick call or in-app approval usually clears it.

3. Confirm the billing details match your card exactly, including postcode.

4. If paying with American Express, use the first card option. Amex is not supported on the alternative processor.

5. If paying in crypto, send the exact amount on the correct network. An underpayment or a wrong-network transfer will not credit automatically.

Still stuck? Contact support with your Order ID if you have one, the method you tried, and the error message you saw.

After you pay

Your account appears in your dashboard and credentials are emailed to your registered address. Check spam if the email hasn't arrived, and check the dashboard first, since that's authoritative.

Updated 28 July 2026

How can I find my Order ID?

Your Order ID is automatically generated once your purchase is successfully completed.

Order Confirmation Email

After completing your purchase, you will receive an Order Confirmation email sent to the email address used at checkout just as below.
Open the email and scroll to the Order Summary section.
Your Order ID is displayed just below the order summary as circled below.

If you don’t see the email, please check your Spam / Promotions folder.

Still can’t find your Order ID?

If you are unable to locate your Order ID, please contact our support team and provide the following details:

Email address used for the purchase
Approximate date of purchase
Payment method used
Screenshot or proof of payment

Providing this information will help us locate your order faster and assist you efficiently.

Updated 27 July 2026

Where can I find the receipt for purchase?

You will receive it automatically by email after your purchase.

What is the Refund Policy?

The Company may provide products, services, subscriptions, or access to certain portions to the Company’s website at a monetary cost.

Prices and availability are subject to change without notice. The Company may allow for such purchases within its website or via a white-label affiliate.

It is your responsibility to thoroughly read and understand any such terms and conditions.

By making any such purchases, you agree that the Company has no responsibility and acquires no liability for any claim related to your purchases.

Upon the complete purchase of a product, service, subscription, or access to certain portions of the Company website, the Company will make any said product, service, or access will be available to you following the approved transaction.

There are no refunds on any Services purchased from the Company, except in the two cases described at the end of this article.

You pay a one-time fee for an attempt at the Evaluation. The provision of this Evaluation is a service. Since services are being rendered instantaneously upon purchase, there are no refunds.

All transactions made are final. If you are purchasing an evaluation through GoatFundedTrader you are doing so in acknowledgement that you will not be refunded.

When a fee is refunded

Fourth payout. When you receive your fourth payout on an account, the fee you paid for that account is refunded.
Closure because of trading style. If we decide to end the collaboration because your trading style is not suitable for a long-term collaboration, and no other policy violation is found, we close your account or accounts and refund the fee in full.

If Prohibited Trading Practices are found on an account, the account is closed, the fee is not refunded, and profits and payouts are not paid.

Updated 5 October 2026

Is the Evaluation Fee refundable?

Yes! The Evaluation fee you paid for the account you completed is fully refundable when you receive your fourth payout on that account, including instant accounts and Pay Later Model. If you fail your evaluation before reaching your fourth payout it is not refundable.

BOGO40 Promotion

What is the BOGO40 Promotion?

BOGO40 is a limited-time promotion that gives you:

40% off your purchase, and
1 free account of the same size and model as a bonus reward.

Note: The free account provided under this promotion is the same size and model as the account you purchased.

How does the BOGO40 Promotion work?

Purchase an eligible account using the BOGO40 promotion.
You receive 40% off at checkout.
Your free account is not issued immediately - it becomes available after your first payout is successfully received.

How will I receive my free account?

The free account is issued only after your first payout has been successfully received.

Important: If you have not received your first payout yet, the free account cannot be issued.

How do I claim the free account?

Once your first payout has been received, you must contact our support team to claim the free BOGO account.

What type of free account will I receive?

Your free BOGO40 account is the same size and model as the account you purchased.

Updated 5 October 2026